Study Topic 5 Valuing your customers Essay Example | Topics and Well Written Essays - 1500 words

Study Topic 5 Valuing your customers - Essay Example ies need to provide services that correspond to the needs of their customers by getting rid of the gaps between what the customers receives and what they expect (Rhys, Oakley, Power, & Sinka 2008). Hence, the most essential concept in valuation of customers is the organization’s capacity to measure, predict, and influence the business value of their customers (Soman & N-Marandi 2010). This paper is a discussion of how Halo Leisure, manages sport and fitness facilities for the county of Herefordshire in England. They value their customers and this gives them an advantage over other fitness and sport organizations in the country. Furthermore, the paper outlines the measures that could be taken to improve the satisfaction of members in a sports club. The customer care issues addressed in the paper include market research and feedback, the customers’ expectations and experiences, the staffing issues, customer satisfaction, and retention. Market research is used by organizations to inform them of the most appropriate methods or ways to accomplish their aims by offering their services according to the expectations of the customers. According to Bolton & Tarasi (n.d), improved customer care in organizations is aimed at increasing the revenues, the value of the shareholders, and profit margins using certain marketing activities, such as marketing research. Therefore, the organizations need to, critically, understand the value of their customers, which the organizations derives from them and that which the organizations presents to them (Njenga 2010). Therefore, Halo Leisure uses the market research and feedback to attract more customers by delivering services that meet their expectations. For instance, Jon Arget, CEO Halo Leisure, states that the considerable increase in growth and development of an organization is attributed to the changes implemented in the organization according to the needs and wants of customers in certain customer care elements. He affirms

Kate Chopins the Awakening Essay Example for Free

Kate Chopins the Awakening Essay The Awakening, Edna Pontellier is caught by the contradictions between the way others see her and the way she sees herself. The novella is a story narrating her awakening and discovery of self. â€Å"In short, Mrs. Pontellier was beginning to realize her position in the universe as a human being, and to recognize her relations as an individual to the world within and about her. †¦ How few of us ever emerge from the beginning! † The narrator is remarking at Edna’s boldness and uniqueness as an independent woman on a quest for self-discovery. And the narrator also points out â€Å"How many souls perish in [the beginnings] tumult! † which serves to predict the chaos that comes about as Edna’s awareness grows – and can also be read as a remark foreshadowing her death. The female role that involves bearing children and being a â€Å"perfect† wife is also an important aspect of the society represented in The Awakening. While this lifestyle suits someone like Adele Ratignolle, Edna finds it unbearable and oppressive. She loves Robert and he inspires her, but her awakening at Grand Isle was complex She does not simply find a new love interest, she finds a new way of appreciating and living life. Robert is more of an excuse and an occupation rather than a full explanation for her transformation. Even though Ednas awakening means she suffers from the resulting self-awareness, the year of joy and understanding that accompanies this suffering is worth more to her than a lifetime of the semi-conscious submission that defined her former existence. The years that are gone seem like dreams—if one might go on sleeping and dreaming—but to wake up and find—oh! well! Perhaps it is better to wake up after all, even to suffer, rather than to remain a dupe to illusions all ones life. † According to Edna, to live with self-awareness offers an existence far richer than a life lived according to the restricting â€Å"illusions† that are imposed by the expectations of others.

A Brief History Of Blizzard Entertainment Media Essay

A Brief History Of Blizzard Entertainment Media Essay Well, Blizzard Entertainment was not always as we had known it, originally founded in 1991 February as Silicon Synapse by Chairman Allen Adham, president Michael Morhaime and vice president Frank Pearce All Graduates from UCLA. In the days of Silicon Synapse it was more on focused on making game ports for other Gaming studios. Until the Breakthrough Game The Lost Vikings, it was hailed as one of the forefathers of that Game Genre . A year after that they released Rock Roll Racing another Cult Hit that paved the way for its predecessors in the Racer Shooter Genre. In 1994 It was only then its name was reestablished as Blizzard Entertainment. The first big scale game it released by Blizzard Entertainment, was Warcraft: Orcs Humans and it was a hit with the gamers. Ever since they have made a benchmark in the game, the gaming world was at their fingertips now. After such success with Blizzard Entertainments original Warcraft game, Warcraft: Orcs Humans , was touted as one of the best strategy games of 1994, and the games epic sequel, 1995s Warcraft II : Tides Of Darkness, won numerous awards, including the companys first Game of the Year award. Warcraft III :Reign Of Chaoss, released in July 2002, has likewise won several accolades , just like Starcraft another hit Game Series released by Blizzard Entertainment, It has become a staple of professional tournament gaming, along with its expansion, the award-winnin g Warcraft III : The Frozen Throne, which was released in July 2003. II. Current Projects and a look at the rise of WOW ( World Of Warcraft) Well Blizzard has many notable achievements in its released games, None of it comes close To World Of Warcraft, more widely known as WOW. World of Warcraft stands as the greatest game in the popular Warcraft series. World of Warcraft has been an extraordinary success since its launch in November 2004. It has impressed game critics and has captivated millions of players, who adore the virtual world created by this game. It is no longer just a game but is now a genuine phenomenon, and one that shows no signs of abating. It is one of the key games of recent times, and stands as a landmark title for online gaming. World of Warcraft is the forth title in the series of Warcraft games, which has been entertaining people for over a decade To understand more about the appeal of World of Warcraft, let us recall the time when WOW was released. It was not merely some massively multiplayer online role-playing game. It created a truly engaging online world set in the heart of Azeroth, a fantastic land that is filled with heroes and monsters and many other creatures. The games strength is that it functions as an experience, as a world that exists on its own terms that you may visit and explore as you please. The game sold more than 240,000 copies in its first 24 hours on the market, more than any other PC game in history. Since then it released two other expansion sets which was a greater success then the one before. Blizzard is also making attempt to diversify beyond their original aim of just making games. Blizzard Entertainment is currently working with Legendary Pictures in making a live action Warcraft movie. III. tso The 8 Core Values are namely : Gameplay First, Blizzard Entertainments success can be attributed to the gaming experiences they provide the consumer or player. The goal of each discipline within the company regardless of job post be it art, programming or customer support, is to create games as fun as possible for as many people as possible. In order to achieve this aim, it is in Blizzard Entertainments prime belief that its workers also enjoy the process of game making. Commitment to Quality, This is the most well known core value of Blizzard Entertainment, which is not only applied in creating the best gaming experience for the consumers, but also practiced in every aspect of their job. They approach each task carefully and seriously, and seek honest feedback and use it to improve the quality of their work. Afterall, games are remembered for their high quality, and not how late they are released into the public. Play nice, Play Fair, In their business first impressions are important but lasting impressions are the ones that matter. Blizzard Entertainment strives to maintain a high level of respect and integrity in all interactions with us, players, colleagues, and business partners. The conduct of each Blizzard Entertainment employee, be it online or offline, can reflect on the entire company. Embrace your inner Geek, The employees at Blizzard are encouraged to show their geek side . Cutting-edge technology, comic books, science fiction, top-end video cards, action figures with the kung-fu gripà ¢Ã¢â€š ¬Ã‚ ¦. Whatever it is theyre passionate about, it matters that each employee embraces it! Their unique enthusiasm helps to shape the fun, creative culture of Blizzard Entertainment. Happy and truly passionate workers make better workers, and what Blizzard Entertainment is all about today. Every voice matters, Great ideas can come from anywhere. Blizzard Entertainment is what it is today because of the voices of our players and of each member of the company. Every employee is encouraged to speak up, listen, be respectful of other opinions, and embrace criticism as just another avenue for great ideas. All because Blizzard values its employees and listens to the different ideas. Think globally, Blizzard Entertainment is a global company and everywhere on the planet there are people who play Blizzard Entertainment games. While respecting the cultural diversity that makes people unique, we strive to grow and support our global gaming community. We also seek the most passionate, talented people in the world to enrich our company and help us forge the future vision of Blizzard Entertainment. No country is too big or too small for Blizzard to take on or think about. Lead responsibility, Blizzard Entertainment believes its products and practices can affect not only our employees and players but the industry at large. As one of the worlds leading game companies, they are committed to making ethical decisions, always keeping the players in mind, and setting a strong example of professionalism and excellence at all times and for other game companies to exemplify. Learn and Grow The games industry is ever-changing. Technology improves, techniques change, and design philosophies become outdated. Since the founding of Blizzard Entertainment, it has worked to improve through experience, teaching one another and cultivating the desire to be the best at what they do. They see this as an individual responsibility as well as the companys. Employees can count on their peers, managers, and the company itself to be supportive and help them gain the knowledge and training they need. IV. A in-depth SWOT Analysis This Analysis will help us better understand of Blizzard Entertainments Success and its weaknesses. Using The SWOT Analysis model we can see the opportunities and revaluate the strategies to cope with its weaknesses. Strengths Good market position globally One of the very best pc game developers and held in high esteem by its customers. Very large age group from its larger customer base. Takes Feedback from its players and customers quickly and seriously. Developed World Of Warcraft to huge success and acclaim. Weaknesses May lack some competitive edge in some market segments over rival companies Relies on its current game titles more than it should. Very slow to release its games, often over the stipulated release date. Opportunities Business can be further diversified into other industries, example, making a film which it is trying to do now. Acquire more gaming sectors. More varied games. Look at a brand new type of pc game to boomz everyone away. Opening up of other global markets, getting more customers worldwide further. Working together with another pc gaming company to have a co-project. Threats Other big pc game producing companies, might pose some competition with maybe more attractive graphics or different game genres, Example, FPS. The time it takes to release a game might turn some gamers off, or they might just stop waiting all together. Limited experience in other industries it might want to diversify into Piracy 3rd party clients such as Garena, lancraft blueserver and many others. Strengths Blizzard Entertainment has a good market position globally, meaning in the games market it has a huge cut of the customers and transactions that happen in it. Blizzard Is very well respected by the gamers, customers and other companies alike for their awesome games which are well designed and enjoyable for a very wide age group. When Blizzard comes out with a new game other companies will always try to better it learning from its strengths. From kids to adults, blizzard games have players every age range, making it well welcomed by all. Blizzard Entertainment leaves no gamer from the casual gamer to hardcore, professional gamer satisfied. The games Are simple enough and fast for the casual gamer to play, but also well balanced with good competitive potential. Intact, World Cyber Games (WCG) the worlds largest scale gaming competition has 2 Blizzard Entertainment games to compete in, Namely Starcraft 2, Warcraft 3 and Dota, which is a custom map made from Warcraft 3. Blizzard Entertainments World Of Warcraft easily overshadows all of its accomplishments with 12 million subscribers and increasing. Making it the most played online MMORPG, no small feat without its dedicated team of staff. If a bug is reported or game defect , blizzard will take it seriously and respond quickly to look into the problem and solve the issue. Weaknesses While Blizzard Entertainment is certainly a very successful company but it is not perfect or infallible. One of its Weaknesses is its most of its games revolve around the same genre of the real time strategy (RTS) or Role Playing Games (RPG). Some game diversity would be a fresh change and might get into a bigger cut of the market and different gamer groups. On top of that Blizzards Entertainments game graphics might be less visual compared to other games therefore might have less competitive edge in some market segments over rival companies example sports gaming or fps. Though Blizzard Entertainment has very good games it keeps expanding on the already expanded game stories, example Warcraft which has great gameplay and good storyline, however it Blizzard keep concentrating on the same story and how to make a better installment people might get bored to keep playing the same story thats over extended or stretched. While Blizzard Entertainment are showing great signs of market diversification by trying to make a movie, their experience is very little in that field and almost non-existent. Might hit many glitches and problems along the way it might hard to solve with little experience. Which Blizzard Entertainment is attempting to avoid by working with a experience movie company, Legendary Films. Everyone agrees that Blizzard Entertainment makes great games, but another thing they agree is they take a really long to do that often over the stipulated release date. An impatient customer is never a happy customer. Game Quality should never be compromised but still the releases could be faster. Opportunities No doubt Blizzard Entertainment is very successful in its games and products, it can further diversify into other game genres it might not have touched, example sports gaming or FPS. Warcraft has a very rich storyline and might be good as a comic or book, gaining more exposure for Blizzard Entertainment as well in the process. Gameplay improvements and Graphical improvements to its current games with patches or when a new game comes out because the gaming industry is always improving, and gamers demand more every time. Look at a brand new game Genre with a totally new gaming engine of which the likes were never seen before and Blizzard Entertainment is on its way to another great selling game. Working with another experienced gaming company will help expand its horizons and its pool of talent, with more ideas and more funding, Blizzard Entertainment has a great global market share and good global coverage, but there are still countries that have not even heard of it, with the expanding global market and opening of markets, it would be a great time to reach even more countries. Blizzard Entertainment is currently working with Legendary Pictures, the studio behind the feature films such as Watchmen, The Dark Knight, Batman Begins, Superman Returns, and 300, in making of a live-action Warcraft movie. Threats Blizzard Entertainment faces serious competition from other companies that have some game genres that other gamers find more fun, example FPS. On top of that though Warcraft 3 has great cinematics, its in game graphics cant be compared. So many other games out there with much better graphics. EA games has Tiberiam Wars with much better graphics but of the same RTS genre , how about Relic Gamings Company of Heros. The Time it takes for Blizzard Entertainment to release its games is a great internal threat, for it may lose many loyal customers that got sick of waiting for the usually delayed games. Customers hate to wait unnecessarily and may buy other games instead. Blizzard Entertainment move into diversifying its market by moving into the movie industry which it has little experience, and requires a lot of funding. By going into other Game Genres its not familiar with also can be a risky move that might spell disaster by spreading itself too thin. Piracy is without a doubt one of the greatest threats to Blizzard Entertainment, infact to any industry that relies on the IP law. File Sharing is now everywhere and very easily accessible, one can even get the game without going out of his home and without spending a single cent for the game. Piracy costs Blizzard Entertainment millions of dollars every year. Why would people pay if they can get it free? Along with Piracy is 3rd party clients that make it possible for the games to be played online for free without the need for a original cd-key. In the past without these programs playing online with a pirated game would be impossible, and that would be one of the reasons why original games where still popular for the fact it had a cd-key that allows it to be played online. With these programs it bypasses all these security measures and there is no longer the need to pay for the game. V. Final SWOT Evaluation It is clear enough from this evaluation that Blizzard Entertainment has a very successful business model, but at the same time has so much more that it could improve on and diversify into. The very rich storyline of Warcraft has so much potential from movies to books to comics to Television series. The move that Blizzard Entertainment decided to make by working on a Warcraft movie was a good market decision to capture the growing movie industry and movie fans. Its lack in experience in the industry is offset by doing the movie with a more experienced movie company Legendary Pictures, the studio behind the feature films such as Watchmen, The Dark Knight, Batman Begins, Superman Returns, and 300, with a proven track record. But it should be warned that yes Blizzard Entertainment can go into other industries, but it must not neglect its main market share the gamers, and some hardcore fans might be turned off by the change Blizzard Entertainment. The Strengths are many and can be further worked upon by looking at the same game with different angles. Continuing to make games based on the gamers demand would be the best bet, for that means their games will always be in demand. The threats and weaknesses are numerous as well, however with the right well thought strategies they can be avoided and countered to keep Blizzard Entertainment ahead in the gaming world. However the greatest threat is Piracy and 3rd party clients, which in the case the saying if you cant beat them , join em doing business with the 3rd party clients might help Blizzard Entertainment gain back its lost profits from the programs and piracy. VI. Conclusion Blizzard Entertainment is a great game developer, and to continue in a increasing volatile market it has to keep changing to meet the demands of the new world. But if it continues to deliver its mission statement Dedicated to creating the most epic entertainment experiencesà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦.ever following its 8 core values. I dont doubt and not for a second that Blizzard Entertainment will continue deliver gaming experiences that redefine gaming.

Liability in Homebuilt Aircraft :: Essays Papers

Liability in Homebuilt Aircraft Homebuilt aircraft are considered to be the fastest growing segment of aviation during the last two decades. Naturally with the increase in these aircraft will also come an increase in accidents. Accidents like the 1997 Long E-Z crash that killed John Denver have raised questions about who is legally liable: the kit manufacturer, amateur builder, or pilot? (Kolczynski, 1) Homebuilt aircraft liability litigation is expected to develop into a booming new industry in the coming future. During the 1970s and 80s production of single engine factory built aircraft has virtually come to a halt. With many product liability lawsuits, which led to large verdicts against the manufacturers of the single engine aircraft, manufacturers slowly dropped out the single engine aircraft business. With no more single engine aircraft being built used single engine aircraft have dramatically increased in price. These events have led to an increase in homebuilt aircraft that cost a fraction of the price of a previously owned Cessna, Beechcraft, or Piper. Another boost to homebuilt aircraft has been the FAA. In the role of promoting air commerce, the FAA has supported regulations and advisory circulars that encourage the development of homebuilt aircraft; for example Advisory Circular 20.27d. (Kolczynski, 2) According to this anybody can buy plans and parts and obtain a special airworthiness certificate to operate the aircraft in the experimental category if the amateur builder doe s more than 50% of the fabrication or assembly, and does solely for his own education or recreation. (Kolczynski, 2) Homebuilt aircraft are built a few different ways. Some of these aircraft are built from scratch using plans from a designer. Others are purchased in kits consisting of plans, pre-fabricated parts, and some raw materials. Once a builder acquirers a kit he/she is required to do the majority of the fabrication and assembly of the kit. During the assembly the homebuilder needs to have the aircraft inspected by a FAA approved inspector. (Kolczynski, 4) A construction log needs to be maintained with photographic documentation of the building process. After the aircraft is completed, it is required to have the marking â€Å"Experimental† on the fuselage. (Kolczynski, 4) Next, the homebuilder must submit a FAA form 8130.7 along with the progress log to the FAA for a post-construction inspection of the new aircraft. After the inspection, a special airworthiness certificate is issued with operating limitations that the airplane may be flown only within a limited geographical te st area for a certain number of hours.

Stefan’s Diaries: Bloodlust Chapter 18

As soon as Id taken every last ticket and accepted every last dollar, I slipped into the tent behind an overweight man clutching a sweaty wad of Confederate notes in each fist. The air was thick with the stench of sweat, sawdust, and, of course, blood. People were milling around us, paying extra money to gawk at the Strongman and the Tattooed Lady, all of whom were hidden behind thick black curtains at various intervals along the perimeter of the tent. But the majority of the crowd was clamoring around Jasper. Large wagers were being placed, with lots of shouting and hand signals and stacks of greasy notes being passed back and forth. Jasper gleefully chomped on his soggy cigar and laughed. Sailors yanked foreign bills from their billfolds. A few teenagers pooled their coins. Well-dressed men in ties waved gold coins. â€Å"Fight, fight, fight!† one red-faced man began yelling. Instantly, the people standing by him began to chant as well. Three well-dressed women, their hair in curls atop their heads, glanced at each other, giggled, and echoed the cheer, their alto voices contrasting with the mens baritone ones. Gallagher strode into the tent, his cane tapping a path through the sawdust. People turned and craned their necks to catch a glimpse of him; in the circus tent, he was just as much an attraction as the freaks. After all, this was the man whod caught a vampire. Be strong, brother, I whispered under my breath, remembering all the times Damon had won fights back in Mystic Falls. Damon had never provoked those battles but had always been a good fighter, always landing a punch fast when a fight broke out. Thats why hed been so respected in the army. But now, in a battle against a mountain lion, especially after not feeding for days I shuddered. â€Å"Brother?† I whispered tentatively, at a decibel I knew only his ears could detect. I was hoping for some sort of reply, even though I wasnt sure whether he could have actually heard me. If he did, he said nothing in response. â€Å"And now, lets introduce our fighters!† Gallaghers voice broke through my reverie. Two animal handlers, their hands in leather gloves and wearing boots that came up past their knees, walked into the ring, leading a mangy mountain lion. The mountain lion had a grayish-yellowish coat and yellow teeth, and, despite its lean body, looked brutal. And hungry. As if on cue, it uttered a roar. â€Å"In one end of your ring, you have the mountain lion. But this is no ordinary cat. This beast is the Alberta Avenger! He came down from Canada to find the hunter that killed his mate. He eviscerated the hunter, his wife, and all of his children except the youngest, whose legs the lion ate before leaving the rest of him alive to tell the story. Since then, you have followed the mountain lion in the newspapers as it has feasted its way on innocents in the Union and Confederacy without prejudice. Tonight, it is here only after we captured it trying to stow away on a boat bound for the Andes Mountains in South America. The mountain lion, ladies and gentlemen!† Gallagher yelled, his showmanship on full display. The crowd dutifully applauded enthusiastically, and some even cheered. â€Å"Its opponent is a legendary vampire that has been terrifying children and their parents for centuries. Viktor the Cruel was born in 1589 and was heir to the Hapsburg Empire until he first tasted blood–his sisters–and began a three-hundred-year feeding frenzy that has left a trail of drained bodies around the world. At an estimated two victims per day, this brings Viktors kills to one and a half million people, more than double the size of Italy. This unstoppable lust for blood continues tonight.† The applause was more nervous now, but the cheers were louder. Gallagher spread his hands apart with a flourish, and Damon came into the ring, surrounded by four handlers. His hands and feet were in chains, and his face was partially hidden by a muzzle. His skin was bleeding from the vervain, his eyes were bloodshot, and the expression on his face was one Id never seen. I could understand the hatred he felt–I was fighting every instinct I had not to kill the people holding him captive. But his imprisonment had changed him. Damon had called me a cold-blooded killer. The look in Damons eyes was not one of sport, or survival. It was pure bloodlust. A hush filled the tent. The mountain lion strained at his chains, but Damon simply stood in his corner of the ring, as if unaware of what the imminent future held for him. â€Å"And go!† Gallagher yelled. Immediately, the handlers unlocked Damons chains and opened the iron door of the mountain lions cage, then ran off the stage. The lion jumped toward Damon, making contact with his chest. Damon let out an anguished moan and fell backward. Then, just as quickly, he rose to his feet and roared, his face suddenly flushed, his fangs on full display. I knew this was all instinctual: Damons Power rising to the surface as soon as hed felt the attack. I had learned this about our kind in the past few weeks: Our power led us to do things before we even knew we were doing them. Despite Damons external weakness, his Power was still intact. The lion leaped again, and Damon went low, ducking under the claws and coming up at just the right moment to dig his hands into the lions neck. But the lion tossed Damon free; he rolled to a stop only when he slammed into the gate surrounding the ring. Damon let out another moan and lay on the ground. The lion began to stalk over to claim his kill. The crowd went wild, friends hitting one another in the arm and clawing at the air as though they themselves were in the fight. One of the handlers positioned along the sidelines poked at Damon, clearly to get him moving. Damon swung without looking, knocking the man into the stands. As the handler struggled to get up, two nearby customers kicked him in the gut and then dropped him over the back railing to the dirt below, out of sight. Damon paid no heed to the scuffle and moved deeper into the ring, letting the lion slowly circle him. After a long silence, Damon let out a feral growl and ran toward the lion. The lion roared in response and charged, but this time Damon stepped aside, and when the lion missed him, Damon hooked an arm up under the lions neck. With strength no one seemed to expect, Damon threw the lion onto its back. He was about to dive on top and go in for the kill when the lion kicked up and drove a claw right through Damons arm. The lion swatted its paw around, swinging Damon through the air like a fly on a fishing line. At last, the flesh gave way and Damon, with a red arc of blood trailing behind him, shot up through the air, then landed with a thud even I couldnt hear over the hellish roar of the celebrating crowd. Damon struggled to his feet, holding the wounded arm in place with the other. He wasnt healing as quickly as vampires usually do–I wondered if the vervain had dampened that Power. He needed blood, that much was clear. His survival instincts and the attendant adrenalin were waning. I was about to rush forward into the ring, with the stout man in front of me as an offering to my brother, when a warm hand fell on my arm. Callie. â€Å"Its horrible,† she said. Her knuckles had gone white around clumps of her dress. Her lips hung loose and trembled. â€Å"I cant watch this barbarism much longer.† â€Å"Then tell your father to stop it,† I hissed. The stomping on the wooden stands was picking up in speed and along with the racing heartbeats of the people. The splotches of blood in the sawdust werent enough to satisfy them–they needed to see a death. Now Damon was padding around the mountain lion, as the animal hunched, coiled, in the center of the ring, moving as little as possible while following Damon with its reflective eyes. Suddenly, Damon took off, moving at a blurred speed around the lion so that the animal had to rapidly turn and turn, as though chasing its own tail. A quiet came over the crowd, and only the heavy panting of Damon and the mountain lion echoed under the canvas of the tent. Damon circled his prey, moving faster than the lion could comprehend. The crowd gasped as Damon slanted toward the mountain lion, and before the beast could tell which direction he was coming from, Damon dove on the muscle behind the lions head. He bit in and held on, letting the lion kick and flip wildly. Callie clutched my arm. My eyes were riveted on the scene, and my body was primed to run to the cage should I need to intervene. The mountain lion was slowing. Each time it bucked, more blood appeared in the sawdust in little red rivers. Its left hind leg was looking weak now; wobbling, it started to flop toward the ground. Damon unlatched his fangs and reared back, ready to go for the vein in the cats neck. Just then, the cat flailed its hindquarters and threw Damon free. As Damon tried to recover his feet, the mountain lion moved in and wrapped its jaws around his side. The crowd gasped again, then began to boo. Fight, I urged with every fiber of my being, clenching my fists at my sides. Damon had gone limp and was being flung around like an old slipper in a dogs mouth. The lion tossed Damon to the ground, then pulled its head back and opened wide. But just as the animal dove forward, Damon rolled away. He drove his shoulder into the confused beasts side, bowling it over and exposing the short white hairs on its throat. Damon tore into the vein with his fangs. The mountain lion twitched its way to stillness as a puddle of blood became bigger and bigger until it was a great lake of blood within the fighting ring. At its center was my brother, kneeling over a dead mountain lion. He stood and stumbled backward a step. He looked up into the crowd with a wide smile on his face, his fangs out and his whole face and front dripping with blood. The crowd cheered and booed in equal measure, and Damon just turned in a small circle, occasionally licking his lips. Gallagher clapped his fat hands together. The ones whod made money jumped and hugged one another. The ones whod lost threw hats to the ground or stared blankly ahead. I leaped forward, trying to push my way to my brother, but the handlers had already moved in, stakes and vervain-laced nets in hand. Damon was clearly drunk on such a massive feed after not eating for so long and didnt seem to notice them. Before I could even shout a warning, the men wrapped him in nets and began dragging him out of the arena. Even at my fastest, I couldnt get past the crowd that had filled in behind them and now blocked the entire way. All of the revelers, hooting and slobbering, stood between me and the exit, and by the time I pushed and shoved my way out, the wagon was careening out of the fairgrounds. A whip cracked. Hooves beat the ground. And just like that, Damon was gone.

Free Essays on Different Views, Different Responses

Different Views, Different Responses A 'No' uttered from the deepest conviction is better than a 'Yes' merely uttered to please, or worse, to avoid trouble. Mohandas Gandhi The Dalai Lama feels sadness caused by the things that are brought onto his people. He sees that his people have been neglected, they were being starved to death. â€Å"I was losing control of my own people†¦they were being driven into barbarism†¦growing more determined to resort to violence†¦I opposed the people’s violent instincts† (108). â€Å"I could not help my people anymore; I could not control their wish to resort to violence; all my peaceful efforts so far had been failures† (118). After more and more people leave to fight with the guerillas, the Chinese were angry and complained a lot. â€Å"I was unhappy too at this turn of events† (130). â€Å"I must admit I was very near despair† (133). This was said after he had sent a mission to the guerillas and they never came back, they joined. The majority of the guerillas would not return to their homes. The people of Tibet surrounded the Norbulingka and he knew that the Chinese would fight with artillery and the Tibetans had simple weapons. The Dalai Lama was very upset when he learned that his people threw stones at a minister and an official was stoned to death because they thought he was Chinese. â€Å"This outbreak of violence gave me great distress† (143). â€Å"I felt as if I were standing between two volcanoes, each likely to erupt at any moment† (143). When his people say that they were not leaving the Palace, he knew if was going to be disastrous. â€Å"This development distressed me very much. I felt it was one step more toward disaster† (151). When speaking of his country he said, â€Å"I saw it in a daze of sickness and weariness and unhappiness deeper than I can express† (178). Dalai Lama keeps an optimistic view on everything and tries to maintain hope for his people an... Free Essays on Different Views, Different Responses Free Essays on Different Views, Different Responses Different Views, Different Responses A 'No' uttered from the deepest conviction is better than a 'Yes' merely uttered to please, or worse, to avoid trouble. Mohandas Gandhi The Dalai Lama feels sadness caused by the things that are brought onto his people. He sees that his people have been neglected, they were being starved to death. â€Å"I was losing control of my own people†¦they were being driven into barbarism†¦growing more determined to resort to violence†¦I opposed the people’s violent instincts† (108). â€Å"I could not help my people anymore; I could not control their wish to resort to violence; all my peaceful efforts so far had been failures† (118). After more and more people leave to fight with the guerillas, the Chinese were angry and complained a lot. â€Å"I was unhappy too at this turn of events† (130). â€Å"I must admit I was very near despair† (133). This was said after he had sent a mission to the guerillas and they never came back, they joined. The majority of the guerillas would not return to their homes. The people of Tibet surrounded the Norbulingka and he knew that the Chinese would fight with artillery and the Tibetans had simple weapons. The Dalai Lama was very upset when he learned that his people threw stones at a minister and an official was stoned to death because they thought he was Chinese. â€Å"This outbreak of violence gave me great distress† (143). â€Å"I felt as if I were standing between two volcanoes, each likely to erupt at any moment† (143). When his people say that they were not leaving the Palace, he knew if was going to be disastrous. â€Å"This development distressed me very much. I felt it was one step more toward disaster† (151). When speaking of his country he said, â€Å"I saw it in a daze of sickness and weariness and unhappiness deeper than I can express† (178). Dalai Lama keeps an optimistic view on everything and tries to maintain hope for his people an...